Refund policy

🛍️ Simply Golden Exchange Policy

At Simply Golden, we want you to feel confident and cozy in every piece you wear. While we do not offer refunds, we’re happy to exchange your item for a different size to ensure the perfect fit.

Here’s how it works:

• Exchanges Only: We do not accept returns for refunds. However, you may exchange your item for a different size of the same style.
• Timeframe: Exchanges must be requested within 7 days of receiving your order.
• Condition: Items must be unworn, unwashed, and in original condition with tags attached.
• Availability: Exchanges are subject to inventory availability. If your desired size is out of stock, we’ll work with you to find a suitable alternative.
• Shipping: Customers are responsible for return shipping costs. We’ll cover the shipping of your new item back to you.

To initiate an exchange, please email us at simplygoldenn7@gmail.com with your order number and a brief description of the issue.